|“I just wanted to thank you for the excellent service you provided to me with my NTK repair and replacement cable. You folks at RØDE are a cut above all others. I have never received this level of customer service from any company, ever. You should be very proud to work for such an excellent company.”
First try a different mic lead, a different channel on your mixer and/or different speakers/headphones to first determine whether the fault is due to a component other than the microphone. If the problem persists then we suggest talking to the dealer that you purchased the microphone from before contacting your nearest distributor for assistance.